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Computer Direct Knowledge Base
. . . How can we help you?

At Computer Direct, we're committed to providing you with superior customer service. In some instances there are issues that arise that are beyond our control, such is the nature of the Computer Industry. Fortunately, most issues get addressed at some stage. So if you think you may have an issue then check out our growing database of solutions to common issues - hardware and software. If you have any questions, comments, or suggestions, please contact us.
Software - Known Issues
Get answers to your commonly asked software questions.
How do I use the Windows XP Recovery Disc included with my Toshiba notebook?... Click Here for more Info
Why does my new laptop have a Windows Vista Basic sticker when I ordered Vista Business?... Click Here for more Info
Spell Check not working properly in Outlook Express?... Click Here for more Info
Virus Warning - Find out how to prevent getting a virus and what to do if you get one... Click Here for more Info
Spyware Warning - Find out all you need to know to prevent Spyware... Click Here for more Info
Hardware - Known Issues
Get answers to your commonly asked hardware questions.
HP & Toshiba Notebook PC Battery Recall
What do I need to know about laptop batteries?
Why does my computer report a lower GB hard drive capacity than was advertised when I purchased it? (external link)
... All Knowledge Base Issues Including Past Issues

Normal Everyday Low Price Applies to All Orders including Credit Card/Cheque/Walk-in Customer Sales
Online Cash Discount Available to Approved Online Self Service Customers Who Save Time and Prepay by Cash
If In Store, Email, or Phone Assistance is Provided as a Part of the Sales Process then the Everyday Low Price Still Applies

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